Derrick Martin
Pittsburgh,PA
Summary
Results-oriented sales professional with over a decade of experience in customer engagement and teamwork. Proven ability to maintain accurate sales records and negotiate effectively, driving repeat business and fostering strong client relationships.
Overview
15
15
years of professional experience
Work History
Sales Associate
Calvary Cemetery & Mausoleum
Pittsburgh, PA
07.2022 - 11.2024
- Assisted families in selecting memorial products and services, ensuring respectful and compassionate interactions.
- Maintained accurate records of sales transactions, enhancing operational efficiency and customer satisfaction.
- Collaborated with team members to streamline processes for inventory management and product displays.
- Educated clients on cemetery policies and procedures, fostering transparency and trust in services offered.
Salesperson
Sales Marketing Group
Pittsburgh, PA
03.2010 - 01.2020
- Developed and maintained strong customer relationships to drive repeat business.
- Conducted market research to identify new sales opportunities and trends.
- Collaborated with marketing team to create targeted promotional campaigns.
- Trained junior sales staff on product knowledge and effective selling techniques.
Education
Bachelor of Science - Political Science
University of Pittsburgh
Pittsburgh, PA06-2035
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Customer engagement
- Meeting management
- Salesforce proficiency
- Negotiation expertise
Accomplishments
- Increased productivity [number]% by implementing several process improvements.
- Brought in [number] new customers.
- Business Development - Initiated two key partnerships which resulted in [X%] revenue growth.
Timeline
Sales Associate
Calvary Cemetery & Mausoleum
07.2022 - 11.2024
Salesperson
Sales Marketing Group
03.2010 - 01.2020
Bachelor of Science - Political Science
University of Pittsburgh