Derrick Massey
Olive Branch,USA
Summary
Motivated retail leader with extensive experience in managing store operations and driving substantial sales growth. Proven track record of fostering team collaboration, adapting to evolving market demands, and consistently surpassing performance targets. Expertise in inventory management, exceptional customer service, and comprehensive staff development enhance operational efficiency and customer satisfaction. Recognized for reliability, strong leadership capabilities, and strategic problem-solving skills that contribute to overall business success.
Overview
29
29
years of professional experience
Work History
Store Leader
Walmart
Memphis, TN
11.2024 - Current
- Directed daily operations, ensuring strict compliance with organizational standards and regulatory policies.
- Developed and implemented best practices training for staff to enhance customer service skills and optimize inventory management processes.
- Implemented process improvements that enhanced team efficiency and reduced operational costs.
- Directed strategic merchandise displays to enhance customer shopping experience and drive sales.
Store Leader
Kroger
Memphis, TN
10.2018 - Current
- Develop and execute strategy to enhance and maintain facility productivity and eliminate or improve the unproductive aspects of the current strategy. Plan and execute social, diversity and training activities to maintain a well trained and cohesive team. Mitigate expenses by accurately forecasting and scheduling employees based on hourly and daily projected workload.
Part Time Asst Mgr
Hibbett
Memphis, TN
08.2019 - 10.2023
Asst Mgr/ Store Manager
AT&T
Memphis, TN
12.2012 - 09.2018
- Deployed technical and project management consultants to projects with client companies in all business sectors. Worked with employees on career development plans, skill building, and placement onto project opportunities maximizing career growth experience. Interviewed job candidates and conducted new employee orientations and other onboarding activities.
Swat Inventory Mgr
Best Buy
Memphis, TN
02.2004 - 10.2012
Airman First Class
USAF
United States
08.1997 - 08.2002
- United States Airman
Skills
- Inventory safety protocols
- Store operations
- Team management
- Promotions planning
Timeline
Store Leader
Walmart
11.2024 - Current
Part Time Asst Mgr
Hibbett
08.2019 - 10.2023
Store Leader
Kroger
10.2018 - Current
Asst Mgr/ Store Manager
AT&T
12.2012 - 09.2018
Swat Inventory Mgr
Best Buy
02.2004 - 10.2012
Airman First Class
USAF
08.1997 - 08.2002