Derrick White Jr
Long Beach,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Server
Chili's Restaurant
Long Beach, CA
01.2022 - Current
- Gained broad base knowledge in restaurant operations, both front-of-house and back-of-house.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Relayed orders and special requests to cooks.
- Offered insight into menu items to answer customer questions.
- Assisted servers to optimize guest dining experience.
- Monitored tables for guest needs and customer service opportunities.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Intern
envirmanent science internship
Los Angeles, CA
01.2023 - 12.2023
- Gathered data for market research projects and analyzed findings to make recommendations.
- Compiled weekly reports on customer feedback and satisfaction ratings.
- Conducted soil sampling, analysis and testing for hazardous materials in accordance with EPA standards.
- Performed daily maintenance tasks on lab equipment including autoclaves, pH meters, microscopes and other laboratory tools.
- Maintained records of laboratory test results and prepared reports outlining findings.
- Collected water samples from various sources for chemical analysis in the laboratory.
- Removed contaminated soils from industrial sites using specialized excavation equipment.
Barista
Starbucks
Long Beach, CA
12.2022 - 05.2023
- Prepared and served coffee, espresso drinks, blended coffees and teas.
- Greeted guests with pleasant smile and superior customer service.
- Maintained calm demeanor during high-volume periods and special events.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
- Operated cash registers to process customer payments.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Cashier Team Lead
Target
Long Beach, CA
02.2019 - 06.2021
- Answered customer quests, provided store information and escorted to desired store areas.
- Helped with purchases, locating items and signing up for rewards programs.
- Trained new team members in cash register operation, stock procedures and customer services.
Manger
Art Gallery
Long Beach, CA
06.2018 - 08.2019
- Provided excellent customer service to ensure satisfaction
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Developed annual goals for each department based on market trends and competitor analysis.
Education
Marine Biology
Cerritos College
Norwalk, CA06.2025
High School Diploma -
Shadow Ridge High School
Las Vegas, NV06.2018
Skills
- Team Player
- Transactions and Cash Handling
- Verbal and Written Communication
- Teamwork and Collaboration
- Beverage Preparation
- Upselling and Cross Selling
- Customer Needs Assessment
- Problem-Solving
- Relationship Selling
- Customer Service
- Up-Selling
- Environmental Science
- Chemical Handling
- Sample Preparation
- Animal Handling
- Quality Control
Timeline
Intern
envirmanent science internship
01.2023 - 12.2023
Barista
Starbucks
12.2022 - 05.2023
Server
Chili's Restaurant
01.2022 - Current
Cashier Team Lead
Target
02.2019 - 06.2021
Manger
Art Gallery
06.2018 - 08.2019
Marine Biology
Cerritos College
High School Diploma -
Shadow Ridge High School