Derwin Hiraldo Vega
Peachtree Corners,GA
Summary
Optimistic, creative and hardworking salesman looking to join passionate team at an exciting unique store. Expert at helping customers find items, discover new products and enjoy positive overall store experience.
Overview
8
8
years of professional experience
Work History
Server
57th Fighter Group Restaurant
10.2023 - 08.2024
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Customer Service Representative
Georgia Auto Pawn
09.2022 - 10.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Sales Associate Specialist
Cricket Wireless
02.2019 - 09.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Increased sales revenue by building strong customer relationships and providing tailored product recommendations.
Salesman
Wheels And Deals
01.2018 - 12.2018
- Completed sales contracts, purchase documentation, registration paperwork and dealership records.
- Reviewed vehicles before final delivery to validate for completed tasks such as installed add-ons and damage corrections.
- Negotiated vehicle prices and secure financing for customers.
- Demonstrated vehicle features and conducted test drives.
- Negotiated purchase prices and explained sales, warranty and optional products.
Cashier/Customer Service Representative
Shoe Carnival Inc
03.2016 - 02.2017
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Kept drawers accurate, current and secure by checking bills for counterfeit markers, storing large bills and keeping adequate change.
- Maintained records related to sales, returns and inventory availability.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
Education
High School Diploma -
Berkmar High School
Lilburn, GASkills
- Communication skills
- Able to persuade others effectively
- Multi-tasking strength
- Self Motivated
- Bilingual
- Exceptional customer service
- Sales knowledge
- Sales expertise
- Money handling abilities
- open Availability
- Customer-oriented
Timeline
Server
57th Fighter Group Restaurant
10.2023 - 08.2024
Customer Service Representative
Georgia Auto Pawn
09.2022 - 10.2023
Sales Associate Specialist
Cricket Wireless
02.2019 - 09.2022
Salesman
Wheels And Deals
01.2018 - 12.2018
Cashier/Customer Service Representative
Shoe Carnival Inc
03.2016 - 02.2017
High School Diploma -
Berkmar High School
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