Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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DERYCK HAYTASINGH

Houston,TX

Summary

Motivated and dependable automotive professional with over five years of customer service and vehicle support experience, including recent dealership-level service experience at BMW. Known for strong communication skills, attention to detail, and a team-first mindset. Eager to grow within a professional organization and pursue long-term career development.

Overview

11
11
years of professional experience

Work History

SERVICE ADVISING

BMW Of Houston North
HOUSTON, TEXAS
08.2018 - Current
  • Handled customer inquiries and addressed service-related issues with efficiency..
  • Greeted customers professionally and addressed needs to enhance experience.
  • Assisted customers in understanding available service options and recommendations.
  • Coordinated appointments and maintained accurate scheduling records for services.
  • Collaborated with technicians to ensure timely completion of automotive services.
  • Trained new employees on customer interaction techniques and service protocols.
  • Conducted customer satisfaction surveys to identify improvement areas in service.
  • Built strong relationships with customers to foster loyalty and repeat business.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.

SERVER/Head Cashier

RACK SHACK
HOUSTON, TEXAS
09.2014 - 08.2018
  • Delivered exceptional customer service in high-volume dining environment.
  • Collaborated with kitchen staff to ensure accurate order fulfillment.
  • Maintained cleanliness and organization of dining area and utensils.
  • Assisted in training new servers on restaurant protocols and procedures.
  • Handled customer inquiries and resolved complaints professionally.
  • Operated POS terminals for order input, bill splitting, and payment processing.
  • Greeted customers, recommended specials, and enhanced dining experience.
  • Followed health safety guidelines during food preparation and service.

Education

High School Diploma -

DEKANEY HIGH SCHOOL
HOUSTON
05-2016

Some College (No Degree) - Mechanical Engineering

Lone Star College
Houston, TX

Skills

  • Customer service and coordination
  • Problem solving and analysis
  • Appointment management
  • Relationship management
  • Service planning and advising
  • VIP services
  • Parts ordering and inspection
  • Effective communication
  • Quality assurance
  • Team collaboration
  • Work ethic
  • Computer proficiency
  • Billing management
  • Multitasking skills
  • Account updates
  • Professionalism

Affiliations

  • Working on cars
  • Playing basketball
  • Building and creating hands-on projects

Accomplishments

  • 10 month top advisor of the year
  • 5 year loyalty employee

Languages

English
Full Professional
Spanish
Professional

Timeline

SERVICE ADVISING

BMW Of Houston North
08.2018 - Current

SERVER/Head Cashier

RACK SHACK
09.2014 - 08.2018

High School Diploma -

DEKANEY HIGH SCHOOL

Some College (No Degree) - Mechanical Engineering

Lone Star College