Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Desada Sapp

Tallahassee,Florida

Summary

Customer relationship management, supply and demand planning, time management, and program management are among the skillsets of this adaptable and focused team player. Leadership skills that have been demonstrated to drive enterprise optimization goals and improve organizational operations. To drive profitability and growth, skilled operations manager with solid experience managing all levels of multiple projects, including budgeting, inventory control, and administration.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Coordinator

Tj Maxx
01.2024 - Current
  • Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
  • Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
  • Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
  • Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.

Warehouse Worker

Amazon.Inc
10.2023 - 05.2024
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as Number pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.

Bar Manager Bartender

Crafty Crab
06.2022 - 10.2023
  • Maintained a high level of professionalism and calmness with all personnel even in high-stress situations
  • Used discretion and good judgment when it came to using company materials and supplies
  • Provided each customer with exceptional service by listening to their concerns and answering their questions
  • Was responsible for processing up to 60 customer orders per day

Shift Leader

Taco Bell
01.2020 - 06.2022
  • Guided both FOH and BOH employees through daily tasks and kept track of their progress throughout the day
  • Maintained a safe working environment by adhering to all safety procedures, policies, and regulations
  • Provided on-the-job training and delegated daily tasks and responsibilities to new employees
  • Assist with a variety of financial tasks, including cash handling and deposit preparation

Server

Village Inn
02.2017 - 11.2019
  • Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
  • Was frequently complimented by customers for going above and beyond my normal responsibilities
  • Assisted customers in placing orders, explained menu items, and suggested appropriate alternatives for customers with food allergies
  • Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business

Education

High School -

Amos P. Godby High School
Tallahassee, FL
01.2018

Skills

  • Customer relationship management
  • Supply and demand planning
  • Time management
  • Program management
  • Leadership skills
  • Enterprise optimization
  • Organizational operations
  • Continuous process improvements
  • Versatile
  • Liquor knowledge
  • Beer knowledge
  • Wine knowledge
  • Classic cocktails
  • Pricing tool development
  • Data entry
  • Ordering bar supplies
  • Food preparation
  • Changing beer kegs
  • Preparing garnishes
  • Menu memorization
  • Team Leadership
  • Risk management processes
  • Risk analysis
  • Self-motivated

Certification

ServSafe

Timeline

Coordinator

Tj Maxx
01.2024 - Current

Warehouse Worker

Amazon.Inc
10.2023 - 05.2024

Bar Manager Bartender

Crafty Crab
06.2022 - 10.2023

Shift Leader

Taco Bell
01.2020 - 06.2022

Server

Village Inn
02.2017 - 11.2019

High School -

Amos P. Godby High School

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Desada Sapp