Deshaun Thomas
Austin,TX
Summary
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
1
1
year of professional experience
Work History
Sales Associate
AutoZone
Austin, TX
03.2023 - 06.2024
- Built and maintained relationships with peers and upper management to drive team success.
- Assisted teammates with sales-processing tasks to meet daily sales goals.
- Effectively promoted sales by providing customers with information on the unique features of different products, ensuring they understood the correct application and usage.
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Established strong customer relationships through personalized interactions.
- Assessed customer needs to provide assistance and information on product features.
- Trained new team members in cash register operation, stock procedures and customer services.
- Increased sales revenue by implementing effective cross-selling methods with similar product offerings.
Education
AP Classes
idea montopolis
Austin, TX01-2027
Skills
- Customer Needs Assessment
- Product Sales
- Inventory Control
- Payment Processing
- Conflict Resolution
- Cash Register Operation
- Stocking and Receiving
- Customer Service
- Merchandising knowledge
- Excellent communication skills
- Positive and professional
Affiliations
- Varsity Football
- Varsity Track and Field
- Jv basketball
Accomplishments
- A honor roll (2023)
- A-B (2024)
- 1st place for 100m (2024)
- 2nd place for 4x1
Timeline
Sales Associate
AutoZone
03.2023 - 06.2024
AP Classes
idea montopolis