Deshaundra Dexter

• Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
• Assisted customers by answering questions and fulfilling requests.
• Communicated with customers and team members to solve problems.
• Processed both cash and card purchases and returns.
• Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
• Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

• Implemented loss prevention measures to minimize shrinkage and protect store assets.
• Led cross-functional projects aimed at improving overall retail operations efficiency and profitability.
• Established strong relationships with store management, promoting collaboration on merchandising initiatives.
• Negotiated favorable terms with suppliers, reducing costs without compromising quality or service levels.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

Stock merchandise

Unload pallets for truck

Zone aisles

• Organized and maintained displays to achieve clean and appealing product layouts.