Summary
Overview
Work History
Education
Skills
Timeline
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De'Shira Phillips

Houston,TX

Summary

Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.

Overview

2
2
years of professional experience

Work History

Front Desk Receptionist

Hilton Americas-Houston
04.2023 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.

Front Desk Receptionist

Marriot Hotel
01.2022 - 02.2023
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.

Education

Certification - Medical Assisting

The College of Health Care Professions
Houston, TX
11.2023

Associate of Applied Science - Radiologic Technology

Delgado Community College
New Orleans, LA

Skills

  • Critical Thinking
  • Scheduling Appointments
  • Office Supply Ordering
  • Phlebotomy
  • Microsoft Excel
  • Customer Service

Timeline

Front Desk Receptionist

Hilton Americas-Houston
04.2023 - Current

Front Desk Receptionist

Marriot Hotel
01.2022 - 02.2023

Certification - Medical Assisting

The College of Health Care Professions

Associate of Applied Science - Radiologic Technology

Delgado Community College

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De'Shira Phillips