Deshon Crosby
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
Work History
Bellman Captain
Hiton Garden Inn
New York, NY
09.2021 - 11.2022
- Explained important features of guest rooms to travelers.
- Escorted guests to and from rooms and assisted with baggage.
- Trained and supervised new staff members on baggage handling procedures.
- Escorted guests to assigned rooms and transported luggage.
Conierge Supervisor / Realtor Asst
Dynamic Building Services
New York, NY
06.2016 - 08.2020
- Assisted guests with variety of services and local attraction information.
- Maintained high level of professionalism and discretion when dealing with guests.
- Greeted guests upon arrival by providing warm welcome.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Youth Supervisor
Phipps
New York, NY
08.2012 - 08.2016
- Conducted community workshops to promote different programs and educate public on available services.
- Partnered with local organizations to expand access to social and community services.
- Advocated for social and community service programs to increase awareness and funding.
- Participated in community events to promote services and engage with public.
- Implemented strategies to increase public awareness of social and community service programs.
- Provided leadership, guidance and support to staff members.
- Researched best practices and developed strategies to improve program outcomes.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Established and maintained relationships with key stakeholders.
- Developed and implemented training programs for staff.
Human Resources Assistant
Global Solutions
10.2012 - 02.2016
- Responded to employee inquiries regarding benefits and other HR topics.
- Tracked various statistics and kept detailed records to support human resources department.
- Set up orientations and initial training for new employees.
- Scheduled and coordinated interviews between hiring managers and potential candidates.
- Organized new employee orientation schedules for new hires.
- Checked references for potential candidates.
- Coordinated employee training programs to improve productivity and performance.
Education
Associate of Science - Criminal Justice
Bronx Community College of The City University of New York
The Bronx, NY06.2016
Skills
- Creative Solutions
- Safety Policies and Procedures
- Dynamic Communication Skills
- Handling Procedures
- Team Meetings
- Phone Etiquette
- Bookkeeping Support
- Human Resources Support
- Personnel Records Maintenance
- Computer Literacy
- HR Policies
- Human Resources Department Processes
- Clerical Support
- Understanding of HR Policies
- Team Player
- Administrative Support
- Microsoft Excel
Timeline
Bellman Captain
Hiton Garden Inn
09.2021 - 11.2022
Conierge Supervisor / Realtor Asst
Dynamic Building Services
06.2016 - 08.2020
Human Resources Assistant
Global Solutions
10.2012 - 02.2016
Youth Supervisor
Phipps
08.2012 - 08.2016
Associate of Science - Criminal Justice
Bronx Community College of The City University of New York
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