Desi Diaz

• Managed over 1000+ Customers data
• Trained and motivated employees to perform daily business functions
• Managed day-to-day business operations
• Maximized operational excellence mentoring personnel on management principles, industry practices and company procedures
• Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues
• Selling membership
• Developed relationships with potential job candidates to promote effective communication throughout hiring processes.
• Used business software packages to maintain files and administrative records.
• Maintained payroll information by calculating, collecting and entering data.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Completed paperwork, recognizing discrepancies and promptly addressing for resolution

• Inventory
• Provided positive first impressions to welcome existing, new and potential customers.
• Prepared merchandise for sales floor by pricing or tagging
• Replenish products
• Managing shipments
• Engaged with customers to build rapport and loyalty.
• Helped customers locate products and checked store system for merchandise at other sites.

• Resolved problems, improved operations and provided exceptional service.
• Learned new skills and applied to daily tasks to improve efficiency and productivity.
• Developed and implemented performance improvement strategies and plans to promote continuous improvement.
• Carried out day-to-day duties accurately and efficiently.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Worked with customers to understand needs and provide excellent service.
• Managed inventory team to achieve optimal productivity and inventory control.

GPA: 3.0