Desiee Vasquez
San Antonio
Summary
Dynamic Leasing Consultant with a proven track record at Bellaire Multifamily, excelling in customer service and CRM software utilization. Enhanced tenant retention through engaging property tours and effective closing techniques, significantly increasing occupancy rates. Skilled in fair housing regulations, ensuring compliance while fostering positive resident relationships.
Overview
8
8
years of professional experience
Work History
Leasing Consultant
Bellaire Multifamily
08.2024 - Current
- Assisted prospective tenants with property tours and answered inquiries about leasing options.
- Day to Day networking and marketing to drive traffic into the office
- Learned property management software to facilitate tenant applications and track lease agreements. (CRM,ENTRATA,RESMAN,REAL PAGE)
- Maintained organized records of tenant interactions and follow-up communications for future reference.
- Coordinated closely with maintenance staff to ensure apartment units were prepared for new occupants in a timely manner.
Floating Leasing Consultant
GVA
01.2021 - 08.2022
- Assisted prospective tenants with property tours and application processes.
- Coordinated leasing activities to ensure timely follow-ups and customer satisfaction.
- Conducted market research to identify competitive pricing and promotional strategies.
- Maintained accurate records of tenant inquiries and leasing agreements in database systems.
- Planned special events such as renewal parties, resident events, Open house for new prospects
Leasing Consultant
Catalyst Multifamily
01.2018 - 12.2020
- Conducted property tours, showcasing amenities and features to prospective residents.
- Managed lease agreements, ensuring compliance with company policies and local regulations.
- Developed and maintained positive relationships with residents to enhance retention rates.
- Verified tenant incomes and other information before accepting lease applications.
- Distributed and followed up on tenant renewal notices.
- Increased apartment occupancy rates by conducting engaging property tours and addressing prospective tenants'' concerns.
Education
Thomas Jefferson
San Antonio Skills
- Customer service
- Fair housing regulations
- Fair housing policies
- CRM software
- Phone and email etiquette
- Leasing and sales
- Property tours
- Unit inspection
- Closing techniques
Languages
Spanish
Professional Working
Timeline
Leasing Consultant
Bellaire Multifamily
08.2024 - Current
Floating Leasing Consultant
GVA
01.2021 - 08.2022
Leasing Consultant
Catalyst Multifamily
01.2018 - 12.2020
Thomas Jefferson
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