Dedicated customer service professional with strong teamwork and problem-solving skills. Committed to enhancing guest satisfaction and streamlining operations.
Overview
13
13
years of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
Washougal, WA
10.2025 - Current
Prepared sandwiches according to customer specifications and quality standards.
Maintained cleanliness and organization of the workstation and dining area.
Assisted customers with menu selections and provided exceptional service.
Operated cash register, processed transactions accurately, and handled payments.
Front Desk Receptionist
My Place Hotels
Vancouver, WA
10.2022 - 10.2023
Greeted and welcomed guests, ensuring positive first impressions.
Managed front desk operations, including check-ins and check-outs efficiently.
Handled guest inquiries and resolved issues promptly to enhance satisfaction.
Processed reservations and maintained accurate room inventory using hotel management software.
Maintained a clean and welcoming lobby
Processed all direct bills
Regional Manager
Motel 6
Vancouver, WA
02.2013 - 02.2021
Led regional operations to enhance guest satisfaction
Developed and implemented training programs for staff to improve operational efficiency.
Analyzed market trends to inform strategic decisions and drive revenue growth.
Oversaw compliance with health and safety regulations across all properties in the region.