Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Aguirre

Whittier,CA

Summary

Dynamic Treatment Coordinator with a proven track record at West Coast Dental, enhancing case acceptance rates through effective treatment presentations. Skilled in patient care coordination and HIPAA compliance, I excel in delivering exceptional customer service while maintaining meticulous records and ensuring accurate billing. Committed to fostering a welcoming environment for patients and their families.

Overview

24
24
years of professional experience

Work History

Treatment Coordinator

West Coast Dental
Artesia, CA
07.2019 - 10.2023
  • Maintained detailed records of patient treatments, ensuring accurate billing and efficient followups.
  • Increased case acceptance rates through persuasive presentation of treatment options and benefits.
  • Explained treatment choices to patients and helped determine best options.
  • Provided exceptional customer service to create a welcoming atmosphere for patients and their families.

Dental Office Manager

Robin Cosmetic Dentistry
Arcadia, CA
03.2004 - 12.2019
  • Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
  • Provided exceptional customer service when addressing client inquiries or concerns via phone calls or emails.
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.

ABH

United States Navy, Boatswain's Mate
San Diego, CA
07.1999 - 11.2002

Education

Healthcare Administration -

University of Phoenix
Tempe, AZ

Dental Assistant

Bryman
El Monte, CA

Medical Admin

Bryman
El Monte, CA

Skills

  • Appointment scheduling
  • HIPAA compliance
  • Office administration
  • Financial counseling
  • Patient care coordination
  • Treatment Planning

Timeline

Treatment Coordinator

West Coast Dental
07.2019 - 10.2023

Dental Office Manager

Robin Cosmetic Dentistry
03.2004 - 12.2019

ABH

United States Navy, Boatswain's Mate
07.1999 - 11.2002

Healthcare Administration -

University of Phoenix

Dental Assistant

Bryman

Medical Admin

Bryman
Desiree Aguirre