Desiree Barker
Columbus,OH
Summary
Talented administrative professional experienced in Health Information Management settings and regulatory requirements. Self-motivated in handling paperwork, business correspondence and account payments. Well-organized and diligent with strong work ethic and focus on professionally supporting team needs.
Overview
2
2
years of professional experience
Work History
Front Office Receptionist
Pediatric Associates Inc.
Pickerington, OH
06.2021 - Current
- Answered multi-line phone system and greeted callers enthusiastically.
- Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
- Interacted with customers by phone, email or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Helped to collect payments.
- Helped to make sure patients were happy with their visits, going above and beyond to help both front and back office staff.
Medical Records Receptionist
Johnson County Healthcare
Buffalo, WY
02.2020 - 05.2021
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
- Remained aware of provider schedules and scope of practice on evolving basis to organize and schedule appropriate care.
- Helped with medical coding.
- Completed tumor reports and any records requests that came in.
- Worked in two different EMR systems .
- Helped to cover medical transcription when our transcriptionists were overwhelmed or out of the office.
Education
Medical Coding And Billing
Career Step
Online 08.2021
High School Diploma -
Tongue River High School
Dayton Wy 05.2008
Skills
- Reliable and Punctual
- Payment Processing
- Records Management
- Multi-Line Phone Systems
- Courteous and Professional
- Computer Proficiency
- Customer Service-Oriented
- Prioritization and Time Management
- Positive Attitude and Energetic
- Personal Initiative
- Document Management
- Medical History Recording
- Patient Medical Records Maintenance
- Health Record Index Maintenance
- Government Forms
- Patient Data Coding
- Clerical Functions
- Problem Solving
- ICD-9 Coding and ICD-10 Coding
- Doctor Communication
- Hospital Inpatient and Outpatient Records
- Compliance Verification
- Medical Translation
- Records Accuracy
- EMR Systems
- Inpatient Coding
- Medical Information Computerization
- Medical Release of Information ROI
- Patient Rights
- Protected Health Information
- Medical and Report Transcription
- Physicians Orders
- Medical Terminology
- Patient Information Verification
- Attention to Detail
- Scheduling and Calendar Management
Timeline
Front Office Receptionist
Pediatric Associates Inc.
06.2021 - Current
Medical Records Receptionist
Johnson County Healthcare
02.2020 - 05.2021
Medical Coding And Billing
Career Step
High School Diploma -
Tongue River High School