Desiree Basey

• I am responsible for Patient registration, scheduling appointments, insurance verification, billing, and HIPAA compliance. I also Handle payment transactions and accurately by collecting then reporting my deposit slips at the end of each shift.

My responsibility as a Machine Operator with experience was to produce automotive components in fast-paced manufacturing environments. I’m Skilled in operating and maintaining equipment, performing quality checks, and meeting strict production and safety standards.

• Sort Mail & fill claims

I was a customer service specialist with experience handling high call volumes during open enrollment. Proven ability to guide customers through benefits selection, resolve issues efficiently, and maintain accuracy under tight deadlines while making sure customers were provided with best information about different plans.

• I would Monitor and investigate suspicious financial activity to prevent fraud and minimize organizational risk for high profile customers.