Desiree Belanger
Harpswell,ME
Summary
Certified Hairstylist with extensive customer service background. Successful at exceeding salon product sales goals through persuasive client consultations. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Gurnet Trading
04.2023 - Current
- Answered customers' questions, recommended items, and recorded order information.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Barista
Aroma Joes
01.2021 - 04.2023
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Followed exact recipes for mixing and preparing beverage and food items.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Cleaned counters, machines, utensils, and seating areas daily.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
Education
Cosmetologist - Cosmetology
Aveda Institute- Maine
Augusta, ME06.2024
High School Diploma -
Mt. Ararat High School
Topsham, ME06.2023
Skills
- Conflict and Complaint Resolution
- Nail care services
- Desktop and Laptop Computers
- Sanitation Practices
- Hair Styling
- Client consultation
- Hair Coloring
Certification
Haircutting Certificate
Mens cutting Certificate
Haircoloring Certificate
Nails Certificate
Timeline
Server
Gurnet Trading
04.2023 - Current
Barista
Aroma Joes
01.2021 - 04.2023
Cosmetologist - Cosmetology
Aveda Institute- Maine
High School Diploma -
Mt. Ararat High School