DESIREE BUILTRON
Fort Worth,Texas
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
4
4
years of professional experience
Work History
Customer Service Representative
State Farm
03.2024 - 01.2025
- Scheduled and confirmed appointments, enhancing office workflow and client satisfaction.
- Developed strong relationships with clients, fostering trust and loyalty to the company.
- Contributed to team success by consistently meeting or exceeding performance goals and deadlines.
- Managed incoming calls efficiently, directing inquiries to appropriate personnel for timely responses.
Personal Shopper
Walmart
04.2022 - 11.2023
- Ensured accuracy in fulfilling customer orders.
- Managed order packaging and shipment.
- Assisted customers with product inquiries, ensuring informed purchasing decisions and satisfaction.
- Worked productively with customers to meet order requirements and service expectations.
Dental Assistant
iSmile Dental
08.2021 - 12.2021
- Assisted in patient preparation and comfort during dental procedures.
- Managed sterilization of instruments and maintained compliance with safety protocols.
- Recorded patient information accurately to ensure efficient workflow and follow-up care.
- Educated patients on post-operative care and oral hygiene practices effectively.
Dental Assistant
Brident Dental
01.2021 - 08.2021
- Help dentists clean their equipment and provide chair-side assistance to patients. They also help with taking patients' X-rays, administering topical anesthetics to patients', polishing patients' teeth, and giving patients fluoride treatments, amongst other duties.
- Supported dentists by providing necessary tools and materials during treatments.
- Coordinated appointment schedules, optimizing clinic efficiency and patient flow.
- Collaborated with dental team to improve operational efficiencies and patient satisfaction outcomes.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
Education
Dental Assistant
NDS Dental School
Fort Worth, TX12.2020
High School - Advanced Learning Major
Green B. Trimble Technical High School
Fort Worth, TX06.2020
Skills
- Critical thinking
- Data entry
- Customer relations
- Computer proficiency
- Payment processing
- Product and service solutions
- Scheduling
Timeline
Customer Service Representative
State Farm
03.2024 - 01.2025
Personal Shopper
Walmart
04.2022 - 11.2023
Dental Assistant
iSmile Dental
08.2021 - 12.2021
Dental Assistant
Brident Dental
01.2021 - 08.2021
Dental Assistant
NDS Dental School
High School - Advanced Learning Major
Green B. Trimble Technical High School
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