Desiree Cason
Vista,CA
Summary
Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.
Overview
4
4
years of professional experience
Work History
Server
It’s Tabu Sushi
06.2022 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Monitored dining room for cleanliness and proper set-up at all times.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
Bartender
My Yard Live
09.2024 - 10.2024
- Served high customer volumes during special events, nights, and weekends.
- Efficiently closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
Server
The Old Spaghetti Factory International Inc.
07.2021 - 06.2022
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
Receptionist
Aurora Medical Center
02.2021 - 07.2021
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Made announcements over the intercom and paged doctors to different units.
Education
High School Diploma -
San Marcos High School
San Marcos, CA06-2019
Skills
- Strong Work Ethic
- Always motivating others
- Stress management
- Suggestive Selling
- Point of Sale (POS) system operations
- Exceptional customer service
Education and Training
San Marcos, CA
Timeline
Bartender
My Yard Live
09.2024 - 10.2024
Server
It’s Tabu Sushi
06.2022 - Current
Server
The Old Spaghetti Factory International Inc.
07.2021 - 06.2022
Receptionist
Aurora Medical Center
02.2021 - 07.2021
High School Diploma -
San Marcos High School
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