Obtain a job as a customer service representative where I can use my exceptional interpersonal and communication skills to resolve customer issues and foster a positive relationship between the customers and the company.
Overview
3
3
years of professional experience
Work History
Greenleaf Optometry
Whittier, CA
03.2022 - Current
Interviewed and examined patients with a full
range of vision problems and consulted medical
charts to assist with diagnosis
Maintained sanitary work environment by
disinfecting equipment, disposing of used
supplies and cleaning exam rooms
Quickly learned new skills and applied them to
daily tasks, improving efficiency and
productivity
Demonstrated respect, friendliness and
willingness to help wherever needed
Maintained energy and enthusiasm in a
fast-paced environment.
Intern/ Volunteer
Freedom Christian Training Center
10.2020 - Current
Sorted and organized files, spreadsheets and reports
Analyzed problems, identified solutions and made decisions
Completed research, compiled data, updated spreadsheets and produced timely reports
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering
materials to work stations
Used Adobe and BlueBeam to archive paper documents electronically, increasing usability and office
organization
Answered incoming telephone calls, took down messages and provided information.
Front Of House Team Member
Whittier Blvd
Pico Rivera
07.2021 - 02.2022
Established welcoming atmosphere by greeting each guest warmly.
Trained new staff in front-of-house procedures, customer relations and cleaning.
Assisted servers with delivering food, filling beverages and retrieving items for guests.
Kept register accurate through correct billing, payment processing and cash management practices.
Verified prepared food met standards for quality and quantity before serving to customers.
Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
Education
Bible Study Certification Leadership and Financial Skills -
Freedom Bible College
High School Diploma - Video Productions
Warren High School
5.2021
Skills
Microsoft OS /Excel Proficient
Excellent Customer Service
Quick Learner
Food Handlers - Certified
Profound Communication Skills
Collaborative worker
Administrative tasks
Problem-solving
Client Relations
Initiative
Phone etiquette
Detail Oriented
Driver
Timeline
Greenleaf Optometry
03.2022 - Current
Front Of House Team Member
Whittier Blvd
07.2021 - 02.2022
Intern/ Volunteer
Freedom Christian Training Center
10.2020 - Current
Bible Study Certification Leadership and Financial Skills -
Group HR Manager / Senior Manager at Miller Optometry Halifax / Ocean Optometry Inc.Group HR Manager / Senior Manager at Miller Optometry Halifax / Ocean Optometry Inc.