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A competent professional with over 10 years of rich experience in the Restaurants and Hospitality Sector. Effective in improving the organizational effectiveness, business & image via customer and market focused strategy development with commitment to ensuring highest level of customer service at all time, resolving complaints and issues accurately. Proficient in managing entire gamut of food & beverage operations including monitoring food production, food processing and aesthetic presentation of food & beverages for ensuring compliance with quality & hygiene standards. Skilled at managing highly successful delicatessen and catering operations; clear understanding of budgets, cost analysis, stock, P&L, business requirements and experience of operating numerous units. Proficient in managing the spectrum of tasks including, procurement of material & services, formulation of purchases & procurement policy, vendor development, price negotiations, budget & budgetary effective cost controls systems. Excellent communication, interpersonal, liaison and problem-solving skills with the capability to work in multi-cultural environment.

A focused Bachelor in Hotel and Restaurant Services graduate, specialized in Management and Service. Possesses relevant professional experience gained during working as Shift Manager with different lines of business. Able to balance multiple competing priorities, having worked full time for more than 12 years in professional food service industry which enhancing personal experience to maximum extent and contributing to organizations growth and progress.

Dynamic sales associate with proven success at Hallmark Gold Crown, enhancing customer experiences and driving sales through effective teamwork and strategic promotions. Skilled in cash register operation and committed to delivering exceptional service, I excel in problem-solving and time management, ensuring a reliable and engaging shopping environment.

Dedicated professional with strong customer service skills, active listening, and client communication. Committed to creating inviting shopping environments and fostering positive customer experiences.

Dedicated and experienced professional with over 3 years in warehouse operations and 6 years of driving experience, specializing in the delivery of freight and packages to both businesses and residences. Demonstrates strong abilities in high-pressure environments, problem-solving, leadership, and teamwork.

Motivated by love of aesthetic improvement and desire for customer satisfaction. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Business professional bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.

Experienced with coordinating customer service operations efficiently, ensuring smooth and effective communication between departments and clients. Utilizes problem-solving skills to address and resolve customer concerns promptly. Track record of implementing process improvements that enhance customer satisfaction and team performance.

Dedicated customer service professional with expertise in safety effective communication, and teamwork. Well-versed in emergency procedures, First Aid/CPR, and cultural sensitivity. Working under pressure, and skills in multitasking with strong attention to detail. My Strong time management and commitment to exceptional customer experiences make me perfect fit for cabin crew role. I'm ready to embark on this role, contributing positively to the in-flight experience by ensuring passenger comfort, safety, and overall satisfaction.

Six months of management experience overseeing shift operations, optimizing metrics, productivity, sales, and labor. Proven ability to communicate effectively, resolve conflicts, and foster a positive work environment. Eager to expand administrative skills to enhance organizational, multitasking, and customer service capabilities.

Graduate of the University of South Carolina with a Bachelor of Science in Retail Management and over five years of experience supporting operational performance in high-volume, customer-facing environments. Demonstrated ability to lead teams, execute business processes, and analyze performance metrics to support organizational objectives. Known for strong communication, adaptability, and disciplined operational execution. Results-oriented professional prepared to contribute immediately.

Desiree LeFlore

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Shift Manager

Website Maintenance

Customer Service Representative

Customer Service Representative

Team Member

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Associate's Degree - Psychology

College Prep -

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Shift Manager

Customer Service Representative

Customer Service Representative

Team Member

Website Maintenance

Associate's Degree - Psychology

College Prep -

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