Desiree Martinez
Towanda
Summary
Dynamic professional with extensive experience in food service and customer relations, notably at BonBons, Inc. Proven expertise in cash handling and food safety, consistently enhancing operational efficiency. Adept at fostering positive customer relationships while maintaining high standards of cleanliness and organization. Committed to delivering exceptional service in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Assistant Manager
BonBons, Inc.
Augusta
07.2022 - 09.2025
- Coordinated daily operations and team activities to enhance efficiency.
- Prepared and served food items based on specific customer orders.
- Accurately handled cash register transactions during peak service hours.
- Resolved customer inquiries and issues to foster positive relationships.
- Operated kitchen equipment safely, adhering to all operational guidelines.
- Maintained strict sanitation practices while managing food items and utensils.
Customer Service Representative
Ross Dress 4 Less
Hesperia
02.2012 - 07.2013
- Assisted customers with product inquiries and store navigation.
- Processed customer transactions accurately at the point of sale.
- Maintained store cleanliness and organized merchandise displays.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Staff Member Level 5
In-N-Out Burger
Hesperia
08.2004 - 09.2009
- Prepared and assembled food orders accurately and efficiently.
- Operated point-of-sale systems to process transactions smoothly.
- Maintained cleanliness and organization of dining and kitchen areas.
- Greeted customers and provided excellent customer service.
Education
General Studies
Foot Hill High School
Bakersfield, CA06-2000
Skills
- Food safety
- Cash handling
- Inventory management
- Point-of-sale operation
- Kitchen equipment operation
- Customer relationship management
References
References available upon request.
Timeline
Assistant Manager
BonBons, Inc.
07.2022 - 09.2025
Customer Service Representative
Ross Dress 4 Less
02.2012 - 07.2013
Staff Member Level 5
In-N-Out Burger
08.2004 - 09.2009
General Studies
Foot Hill High School
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