Desiree Momoh
Montclair,NJ
Summary
Proactive and detail-oriented Pharmacy Technician and Seton Hall nursing student with a track record of enhancing workflow and customer satisfaction at Walgreens, the classroom, and in clinical settings. Demonstrated expertise in problem-solving and team collaboration, significantly improving service delivery. Skilled in confidentiality practices and workflow optimization, adept at exceeding employer expectations without compromising accuracy or efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
09.2024 - Current
- Received and responded to calls, clarifying concerns of customers as well as healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
Sales Associate
CVS
06.2023 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Desk Assistant
Drexel University
09.2022 - 06.2023
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
Education
Bachelor Of Nursing - Nursing
Seton Hall University
South Orange, NJBachelor Of Nursing - Nursing
Drexel University
Philadelphia, PA06.2026
High School Diploma -
Montclair High School
Montclair, NJ06.2022
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Accomplishments
- Seton Hall University Student Nurses Association
Certification
- American Heart Association CPR Certification
- Registered Pharmacy Technician
- CNA Certification
Relevant Coursework
- Anatomy and Physiology I & II
- Health Assessment
- Nursing Therapeutics
- Pathophysiology
- Medical Surgical Nursing Clinical I & II
- Psychosocial Nursing Clinical I
Timeline
Pharmacy Technician
Walgreens
09.2024 - Current
Sales Associate
CVS
06.2023 - 09.2024
Desk Assistant
Drexel University
09.2022 - 06.2023
Bachelor Of Nursing - Nursing
Seton Hall University
Bachelor Of Nursing - Nursing
Drexel University
High School Diploma -
Montclair High School