Desiree Neely
Decaturville,TN
Summary
Dedicated Front Desk Receptionist with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Springer Medical Associates
Lexington, TN
10.2023 - Current
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Increased guest retention by maintaining a welcoming and organized reception area.
Part Time Customer Service and Sales Rep.
Yesterday's
Scotts Hill, TN
06.2020 - 11.2023
- Increased sales revenue by identifying and targeting high-potential accounts.
- Expanded customer base through social media networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
Cashier
Reagan Cafe
Reagan, TN
04.2022 - 10.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Food Service Cashier
McDonald's
Parsons, TN
03.2022 - 09.2022
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Maintained a clean and organized workspace, contributing to a positive environment for customers and coworkers.
- Achieved high levels of accuracy with cash handling tasks, reducing discrepancies and ensuring balanced registers.
- Assisted with stocking shelves and properly rotating food items, minimizing waste and maintaining fresh inventory.
- Managed multiple payment methods accurately, ensuring correct change was given and receipts were provided when needed.
- Collaborated with team members to achieve efficient service during peak hours, minimizing wait times for customers.
Education
High School Diploma -
Scotts Hill High School
Reagan, TN01.2023
Skills
- File Management
- Cash Handling
- Inventory Control
- File Organization
- Front Office Management
- Office Organization
- Administrative Support
- Customer Service
- Appointment Scheduling
- Verbal and Written Communication
- Telephone Etiquette
- Call Forwarding
- Sensitive Information Handling
- Oral and Writing Communication
- Attention to Detail
References
References available upon request.
Timeline
Front Desk Receptionist
Springer Medical Associates
10.2023 - Current
Cashier
Reagan Cafe
04.2022 - 10.2023
Food Service Cashier
McDonald's
03.2022 - 09.2022
Part Time Customer Service and Sales Rep.
Yesterday's
06.2020 - 11.2023
High School Diploma -
Scotts Hill High School