Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Desiree Oberdoester

Cleveland,Ok

Summary

Loyal and dedicated individual. Love being where i can be part of a team and make anyone smile. I am knowledgeable and always willing to learn more material. Great Customer service Verbally, on the phone, and written. I am Seeking a position who is looking for commitment and punctual.

Overview

9
9
years of professional experience

Work History

Patient Care Representative

Lake Area Medical Associate
05.2023 - Current
  • Greet and assist patients, ensuring a welcoming and supportive environment.
  • Coordinate appointments, update patient records, and manage check-in/check-out processes.
  • Verify insurance, collect copays, and maintain accuracy in electronic health records (EHR).
  • Handle multi-line phone systems, respond to patient inquiries, and relay messages to clinical staff.
  • Maintain confidentiality while supporting HIPAA compliance and daily front-office operations.

Attendance Secretary

Angus Valley Elementary
01.2022 - 05.2023
  • Responsible for taking attendance daily, appropriately recording on students' files.
  • Sending files when warranted concerning excess absences.
  • Answering all incoming calls and directing appropriately or taking concise messages.
  • Greeting all visitors with a warm and friendly attitude.
  • Interacting with students, staff, and parents effectively and efficiently.
  • Requesting and Receiving student records to be filed appropriately.
  • Running various reports keeping track of student activity, attending training and meetings to help myself, team and student body grow.

Product Specialist/ Sales

Bob Howard Auto Group
01.2019 - 01.2022
  • Greeting potential customers and assessing purchasing needs by actively listening and providing recommendations based on customers' automotive requirements.
  • Researching new car products and trends through automotive releases to stay up to date and make best recommendations to potential customers.
  • Closes more sales, by overcoming all objections.
  • Observing each trade appraisal by looking very closely around the exterior and interior. Then putting an amount that's within where the market stands.
  • Demonstrating car functions to customers, describing options, explaining related purchasing costs and accompanying customers on test drives.
  • Qualifying warm internet leads and follow up with information regarding new and pre-owned vehicle availability, options and price.
  • CRM/ ELeads/ Roadster knowledge.

Teacher Assistant

Kaiser Elementary
01.2017 - 01.2019
  • Assisted with design of lesson plans focused on age and level-appropriate material.
  • Modeled appropriate social behaviors and encouraged concern for others.
  • Sparked creativity and imagination by helping children discover new things every day.
  • Maintained safe, positive learning environment.
  • CPR certified.

Education

General Studies - undefined

University Central of Oklahoma
01.2016

General Studies - undefined

Piedmont High School
05.2014

Skills

  • Record Keeping
  • Customer Service
  • Office Administration
  • Communication
  • Excellent Communication, both written and verbally
  • Ability to work under pressure
  • Reliable employee who always meets their goals and tasks
  • Very Strong Computer Skills
  • Great Attitude
  • Very well organized
  • CRM Software Trained
  • FQSR Reports
  • The WAVE Trained
  • Consolidation Reporting
  • Infinite Campus Trained
  • Microsoft
  • Up to date on my GCN (Global Compliance Network) Training
  • My schedule is flexible
  • I believe in a Team and Team work makes the Dream work
  • Independent
  • Reliable
  • Trainable
  • Open-minded
  • Time Management & Multitasking
  • Front Desk & Administrative Support
  • Appointment Scheduling
  • Electronic Health Records (EHR)
  • Insurance Verification & Copay Collection
  • Data Entry & Record Management
  • Attendance Tracking (SIS Systems)
  • Confidential Information Handling (HIPAA/FERPA)
  • Sales & Negotiation
  • Problem-Solving
  • Office Organization
  • Multi-line Phone System Operation

LANGUAGES

English

Timeline

Patient Care Representative

Lake Area Medical Associate
05.2023 - Current

Attendance Secretary

Angus Valley Elementary
01.2022 - 05.2023

Product Specialist/ Sales

Bob Howard Auto Group
01.2019 - 01.2022

Teacher Assistant

Kaiser Elementary
01.2017 - 01.2019

General Studies - undefined

University Central of Oklahoma

General Studies - undefined

Piedmont High School
Desiree Oberdoester