Summary
Overview
Work History
Education
Skills
Timeline
Generic

Desiree Puig

Miami,FL

Summary

Experienced Bottle Server with background in high-end hospitality and nightlife industry. Possess strong knowledge of mixology, wine varietals, and superior customer service skills to ensure memorable guest experiences. Skilled at upselling drinks and food items while maintaining professional rapport with clientele. Previous work has resulted in consistent positive feedback from patrons and increased repeat business.

Overview

2
2
years of professional experience

Work History

Bottle Server

Klub 24
Miami, Florida
01.2024 - 02.2025
  • Checked identification prior to serving.
  • Maintained confidentiality of guest information and payment transactions.
  • Served cocktails, beverages, and selected dishes promptly and accurately.
  • Ensured cleanliness of tables, bar area, and workstations at all times.
  • Created and maintained a welcoming atmosphere for all guests.
  • Trained new employees to perform duties.
  • Managed multiple tables simultaneously while maintaining high-quality service.
  • Delivered food and beverages to tables in a timely manner while ensuring accuracy of orders.
  • Took drink orders from tables and bar area and relayed to bartenders.
  • Maintained cleanliness of work area including wiping down glassware and washing utensils as needed.

Bottle Server

The Office Bar
Miami , Fl
07.2023 - 03.2024

responsible for delivering an elevated nightlife experience by providing attentive and personalized bottle service to guests. Duties include promoting and selling premium bottles and VIP packages, ensuring guest satisfaction, and maintaining a positive and energetic atmosphere. Work closely with other staff to create a smooth and efficient service flow while adhering to all safety and alcohol regulations.

Education

High School Diploma -

Miami Central Sr High
Miami , Fl
06-2018

Skills

  • VIP bottle service expertise
  • Upselling and sales techniques
  • Strong customer service skills
  • Excellent communication and interpersonal skills
  • Menu and product knowledge (spirits, champagne, mixers, etc)
  • High-energy and engaging personality
  • Multitasking in fast-paced environments
  • Conflict resolution and problem-solving
  • Cash handling and POS system experience
  • Teamwork and collaboration
  • Time management and punctuality
  • Attention to detail (presentation of bottles, table setup)
  • Professional appearance and etiquette
  • Ability to stand for long periods and work late hours
  • Knowledge of alcohol safety and service regulations (TIPS or similar certification is a plus)Would you like me to al

Timeline

Bottle Server

Klub 24
01.2024 - 02.2025

Bottle Server

The Office Bar
07.2023 - 03.2024

High School Diploma -

Miami Central Sr High
Desiree Puig