Desiree Rendon
Marie
Irving,TX
Summary
Goal-focused, accountable, and highly motivated professional seeking insurance adjuster position at respected organization to utilize hands-on work experience. Skill in managing customer expectations and building instant rapport. Achieve targeted performance goals to manage costs and support operational standards. Utilize knowledge of broad range of organizational issues, time management, proactivity, employee engagement, change and performance management, and staff relations.
Overview
2
2
years of professional experience
3
3
years of post-secondary education
Work History
Dispatcher
ABM Industries
Grapevine, TX
07.2021 - Current
- Dispatch staff to clean international aircrafts before passenger boarding, receiving and processing information, assigning team leads to aircraft 10 to 20 minutes prior to flight arrival times, and dispatching agents in time to meet service level agreement (SLA) requirements and response times.
- Identify actions and events with adverse effects on operation and maintenance of SLAs.
- Organize, plan, and prioritize movement of staff based on flight arrival and departure time and needs of passengers.
- Communicate assignments to staff and enter assignment date into computer database\Use radio, telephone, and computer to transmit assignments and compile reports on work progress.
- Coordinate resources according to customer requests and general job demands.
Sales Associate
Tuesday Morning
Irving, TX
08.2020 - 06.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Processed product returns and assisted customers with other selections.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Provided positive first impressions to welcome existing, new and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Handled monetary transactions accurately through the point system.
Sales Associate
F.Y.E
Irving, TX
11.2019 - 03.2020
- Engaged with customers to build rapport and loyalty.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
Education
High School Diploma -
Irving High School
Irving, TX 08.2013 - 06.2016
Skills
Sales trends
Multi-tasking strength
Adapt to diverse groups
Client Service
Cash register operation
Decision-Making
Teamwork and Collaboration
Critical Thinking
Timeline
Dispatcher
ABM Industries
07.2021 - Current
Sales Associate
Tuesday Morning
08.2020 - 06.2021
Sales Associate
F.Y.E
11.2019 - 03.2020
High School Diploma -
Irving High School
08.2013 - 06.2016