Desiree Roulet
Miami Shores,FL
Summary
Dynamic Leasing Specialist with a proven track record at Bridge Homes, excelling in property management and conflict resolution. Adept at negotiating lease agreements and enhancing tenant satisfaction, I leverage strong problem-solving abilities to optimize occupancy rates and streamline operations. Committed to delivering exceptional service and fostering positive tenant relationships.
Overview
19
19
years of professional experience
Work History
Leasing Specialist
Bridge Homes
Tampa, FL
01.2023 - Current
- Communicate with tenants regarding renewal notices.
- Respond promptly to inquiries received via calls and emails.
- Process tenant move-ins by collecting deposits, signing leases, and providing orientation materials.
- Advertise available units on various platforms.
- Research market conditions to establish competitive rental rates.
- Track leads using CRM software, and follow up with interested parties.
- Conduct frequent property inspections and note required repairs.
- Draft lease agreements for incoming residents.
- Update website content regularly regarding the availability of units and pricing information.
Realtor Associate
Beachfront Realty
Pembroke Pines, USA
08.2006 - Current
- Welcome prospective tenants enthusiastically, and share property details effectively.
- Process tenant applications swiftly, ensuring careful verification of credit history and references.
- Provide guidance to clients on market trends, pricing strategies, and mortgage options.
- Manage end-to-end process of real estate deals.
- Develop and present purchase offers to sellers for consideration.
- Coordinate transactions among sellers, buyers, renters, and brokers for optimal profitability.
- Arranged property tours for prospective renters and buyers.
Leasing Consultant
Bridge Real Estate Group, LLC
Davie, USA
02.2019 - 12.2020
- Greeted potential tenants and provided information about the property
- Conducted tours of available apartments, highlighting features and amenities
- Maintained accurate records of prospective renters, applications and leases
- Prepared lease agreements, collected security deposits and rent payments from tenants
- Responded to tenant requests for maintenance services in a timely manner
- Provided excellent customer service to all tenants throughout their tenancy period
- Resolved tenant complaints promptly and professionally while maintaining positive relationships with residents
- Handled incoming calls regarding availability of units, pricing information and other inquiries
Sales Associate
Sleep Number Corporation
Pembroke Pines, USA
10.2017 - 11.2018
- Greeted customers and provided exceptional customer service
- Demonstrated product features and benefits for customers' needs
- Helped customers find specific products, answered questions, and offered product
Education
Associate of Arts - Business Administration
Broward College
Pembroke Pines, FLSkills
- Property Management
- Property Maintenance
- Lease Agreements
- Contract negotiation
- Conflict resolution
- Problem-solving abilities
- Leasing and sales
Timeline
Leasing Specialist
Bridge Homes
01.2023 - Current
Leasing Consultant
Bridge Real Estate Group, LLC
02.2019 - 12.2020
Sales Associate
Sleep Number Corporation
10.2017 - 11.2018
Realtor Associate
Beachfront Realty
08.2006 - Current
Associate of Arts - Business Administration
Broward College