Desiree Sparks
Rialto,CA
Summary
Dynamic and results-driven professional with experience at Stater Brothers Markets, excelling in customer service and cash management. Proven ability to enhance customer satisfaction and streamline inventory processes. Strong multitasker and effective communicator, dedicated to fostering teamwork and operational efficiency in fast-paced environments.
Overview
19
19
years of professional experience
Work History
Clerk
Stater Brothers Markets
Upland, CA
09.2007 - Current
- Processed customer transactions efficiently at point-of-sale terminals.
- Maintained accurate inventory levels through regular stock checks and replenishments.
- Assisted customers with inquiries, providing product information and recommendations.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new staff on operational procedures and customer service standards.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Enhanced office organization with regular maintenance of files, records, and supplies inventory.
- Maintained a professional atmosphere within the office setting through effective communication skills and polished presentation abilities.
- Enhanced communication with external vendors, ensuring timely delivery of office supplies.
Education
Western Association of Food Chains Retail Manage - Retail Management
Cerritos College
Norwalk, CAHigh School Diploma -
Chino High School
Chino, CA06.2008
Skills
Telephone etiquette
Customer satisfaction
Cash handling
Cash management
Team work
Customer service
Inventory Management
Timeline
Clerk
Stater Brothers Markets
09.2007 - Current
Western Association of Food Chains Retail Manage - Retail Management
Cerritos College
High School Diploma -
Chino High School