Desiree Waters
Wilmington,DE
Summary
Dynamic professional with a strong work ethic and integrity, experienced in customer service at Dollar Tree. Proven ability to enhance customer experiences through effective cash handling and assistance. Recognized for optimizing inventory processes as a Picker at Amazon, demonstrating attention to detail and collaboration skills. Committed to maintaining high standards of cleanliness and organization.
Overview
10
10
years of professional experience
Work History
Cashier
Dollar Tree
05.2023 - 06.2025
- Processed customer transactions efficiently, ensuring accurate cash handling and register operations.
- Assisted customers in locating products, providing exceptional service to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to promote a welcoming environment.
- Collaborated with team members to manage inventory levels and restock merchandise on shelves.
Picker
Amzon
07.2024 - 08.2024
- Operated handheld scanners to accurately track inventory movement within warehouse environment.
- Selected and packed customer orders with attention to detail, ensuring compliance with quality standards.
- Collaborated with team members to optimize picking routes and improve overall efficiency of order fulfillment.
- Maintained cleanliness and organization of work area, promoting safety and operational effectiveness.
Employee Assistance Manager
Lil Caesars
04.2022 - 06.2023
- Developed and implemented employee wellness programs to enhance workforce morale and productivity.
- Collaborated with HR to address employee concerns and improve communication channels within the organization.
- Provided training sessions on stress management and work-life balance for staff members.
- Conducted assessments of employee needs to tailor support services effectively.
Janitorial Worker
Elite Cleaning
03.2015 - 07.2018
- Operated cleaning equipment to maintain cleanliness of assigned areas.
- Learned safety procedures for handling chemicals and cleaning materials.
- Assisted in waste disposal and recycling efforts to promote sustainability.
- Maintained inventory of cleaning supplies and reported shortages promptly.
- Collaborated with team members to ensure efficient workflow and coverage.
- Followed detailed cleaning schedules to achieve consistency in results.
- Adapted quickly to changing tasks and priorities throughout shifts.
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Dusted surfaces, ledges, fixtures and furniture.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Kept building spaces premises clean inside and outside.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Polished stainless steel fixtures and furniture details.
Education
No Degree -
John Dickers High
Newark DeSkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
Timeline
Picker
Amzon
07.2024 - 08.2024
Cashier
Dollar Tree
05.2023 - 06.2025
Employee Assistance Manager
Lil Caesars
04.2022 - 06.2023
Janitorial Worker
Elite Cleaning
03.2015 - 07.2018
No Degree -
John Dickers High