Placed incoming and outgoing letters and packages into containers based on destination and type, applying appropriate identifying tags on sacks and bins.
Personal shopper
Ahold Ecommerce
Jersey City, NJ
07.2016 - 11.2016
Fulfilling customer orders and shop online
Customer Service Call Center Representative
AT&T
Fayetteville, North Carolina
08.2015 - 10.2016
Offered resolutions to de-escalate calls and solve customer issues.
Provided accurate information about products or services to customers.
Strengthened customer retention by offering discount options.