Deslyn Gonzales
San Antonio,TX
Summary
Compassionate and dependable healthcare support professional with experience in patient interaction, transport assistance, and fast-paced customer service environments. BLS certified with volunteer experience as a Blue Bird patient transporter, demonstrating strong communication, safety awareness, and patient-centered care. Experienced at managing challenging situations calmly and professionally, with a strong commitment to supporting clinical teams and improving patient experience.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Hostess
Twin Peaks Restaurants
01.2025 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Fitting Room Associate
Marshalls Department Store
07.2021 - 05.2023
- Cleaned and maintained fitting rooms regularly.
- Collected discarded merchandise, sorted and returned to display racks.
- Placed merchandise on appropriate hangers, verifying hanger sizes matched garment sizes.
Education
Associate of Science - Pre-Nursing/Biology
San Antonio College
San Antonio, TX12-2025
Skills
- Customer service
- Employee training
- Quick learner
Certification
BLS CPR and AED Certification
Timeline
Hostess
Twin Peaks Restaurants
01.2025 - Current
Fitting Room Associate
Marshalls Department Store
07.2021 - 05.2023
Associate of Science - Pre-Nursing/Biology
San Antonio College