Desmond Jordan
Clinton Township,MI
Summary
Talented Shift Manager driven to keep costs under control, employees working hard and customers satisfied. Highly professional and results-focused professional with excellent problem-solving and decision-making skills.
Knowledgeable Shift Manager proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Makes adjustments to scheduling and task prioritization to keep assignments and projects on schedule.
Overview
9
9
years of professional experience
Work History
Shift Manager
Checkers Rally's
Clinton Township, Michigan
09.2023 - Current
- Trained new employees on company policies, procedures, and job responsibilities.
- Performed regular price checks to ensure accuracy in pricing throughout the store.
- Coordinated with other departments to resolve customer inquiries in a timely manner.
- Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
- Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
- Prepared detailed incident reports following any incidents that occurred during shifts.
- Processed weekly payroll information using appropriate software applications.
- Resolved conflicts between employees or customers in a professional manner.
- Investigated customer complaints regarding merchandise quality or availability promptly.
- Conducted daily shift meetings to review sales goals, safety issues, promotions, and other topics.
- Managed the scheduling of staff shifts to ensure adequate coverage at all times.
Water Spider
Amazon
Detroit, Michigan
11.2021 - 07.2023
- Transported heavy machinery from one location to another with the use of a forklift truck.
- Operated cranes safely while loading and unloading cargo onto ships from dockside warehouses.
- Built custom furniture pieces according to customer specifications using woodworking tools and techniques.
- Managed inventory of materials needed for repairs and scheduled maintenance activities accordingly.
- Monitored environmental conditions around the dock area during repair work ensuring safety standards are met.
- Performed safety inspections on equipment to verify proper operation and compliance with regulations.
- Assembled structural components like frames, beams, decks, bulkheads using appropriate fastening methods like bolts, screws or nails.
Bar Processing
Crane Operators Cert. And Inspection
Warren
11.2018 - 04.2021
- Retrieved foul balls from the stands during games.
- Raked baselines between innings.
- Maintained an inventory of all team apparel and accessories.
- Performed general housekeeping duties within the ballpark such as sweeping, mopping.
- Monitored security cameras throughout the facility during games.
Painter's Helper
Prefix
Warren , MI
07.2015 - 10.2018
- Set up scaffolding around buildings when necessary for high-reaching areas.
- Assisted with painting interior and exterior structures including baseboards, door frames and window frames.
- Removed wallpaper prior to painting walls if necessary.
- Used spray guns to apply paint evenly over large surfaces.
- Cleaned surfaces to be painted using abrasives, solvents, brushes, scrapers and other tools.
- Maintained a clean and safe working environment by sweeping, mopping, and disposing of paint waste properly.
- Provided support to lead painters throughout the duration of each job.
- Followed safety protocols while operating machinery such as saws, sanders and grinders.
- Protected surrounding areas from splashes of paint by covering them with plastic sheeting or newspaper.
- Measured walls accurately to determine the amount of material needed for each job.
- Scraped old paint from surfaces in preparation for new coats of paint.
- Applied primers, sealants and finishes to walls according to specifications.
- Operated power washers to prepare surfaces for painting jobs.
Education
High School Diploma -
Warren Woods Tower High School
Warren, MI06-2012
Skills
- Safety Compliance
- Inventory Control
- Staff Development
- Schedule oversight
- Quality Assurance
- Equipment Troubleshooting
- Changing out tills
- Interpersonal abilities
- Product Merchandising
- Preparing packages
- Cash handling experience
- Sales proficiency
- Maintaining security
- Relationship Building
- Payment Processing
- Customer Service
- Cash Register Operations
- Cash Handling
- Order Processing
Timeline
Shift Manager
Checkers Rally's
09.2023 - Current
Water Spider
Amazon
11.2021 - 07.2023
Bar Processing
Crane Operators Cert. And Inspection
11.2018 - 04.2021
Painter's Helper
Prefix
07.2015 - 10.2018
High School Diploma -
Warren Woods Tower High School