Destani Lopez
Gibsonton,FL
Summary
Dynamic and detail-oriented professional with a strong background in customer service and front office management at Value Lodge Tampa. Proven ability to enhance guest satisfaction through effective communication and appointment scheduling. Skilled in data entry and problem-solving, ensuring efficient operations and a welcoming environment.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Value Lodge Tampa
08.2022 - 11.2025
- Greeted guests, ensuring warm and professional first impressions.
- Managed phone inquiries, providing information and directing calls efficiently.
- Processed check-ins and check-outs, maintaining accuracy in guest records.
- Coordinated room assignments and special requests to enhance guest satisfaction.
- Utilized booking software to manage reservations and optimize occupancy rates.
- Scheduled, coordinated and confirmed appointments and meetings.
Nursing Assistant
Tessera of Brandon
05.2019 - 06.2022
- Assisted patients with daily living activities, promoting comfort and independence.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Maintained cleanliness and organization of patient areas to ensure a safe environment.
- Supported nursing team in executing care plans, enhancing patient outcomes.
- Documented patient information accurately, ensuring compliance with healthcare regulations.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Team Member
Taco Bell
05.2019 - 06.2021
- Provided excellent customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Prepared food items following Taco Bell's quality standards and safety protocols.
- Operated cash register efficiently, handling transactions accurately and managing cash flow.
- Maintained cleanliness and organization of dining area, kitchen, and food preparation stations.
Education
GED -
Ged Paxton
Brandon FlSkills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Problem-solving skills
- Appointment scheduling
- Verbal and written communication
- Scheduling appointments
- Office organization
- Hospitality services
- Front office management
Timeline
Front Desk Receptionist
Value Lodge Tampa
08.2022 - 11.2025
Nursing Assistant
Tessera of Brandon
05.2019 - 06.2022
Team Member
Taco Bell
05.2019 - 06.2021
GED -
Ged Paxton