Destiany Ray
Sevierville,TN
Summary
Dynamic and results-driven professional with a strong work ethic and exceptional customer service skills, honed at Hatfield and McCoy Dinner Feud. Proven ability to engage guests and boost sales through effective upselling techniques and product knowledge. Committed to maintaining safe food handling practices while enhancing the overall dining experience.
Overview
2
2
years of professional experience
Work History
Server
Hatfield and Mccoy Dinner Fued
08.2025 - Current
- Provided exceptional customer service in fast-paced dining environment
- Assisted in menu knowledge and food pairing suggestions for guests
- Took and processed orders accurately using point-of-sale systems
- Maintained cleanliness and organization of dining area and service stations
- Communicated effectively with kitchen staff to ensure timely food delivery
- Adapted quickly to changing customer needs and restaurant demands
- Collaborated with team members to enhance overall guest experience
Brand Ambassador
American Eagle Outfiters
08.2023 - 12.2025
- Engaged customers through product knowledge and brand storytelling to enhance shopping experience.
- Executed promotional events, driving customer interaction and brand visibility in store.
- Assisted in visual merchandising to maintain appealing product displays aligned with brand standards.
- Collaborated with team members to deliver exceptional customer service and resolve inquiries promptly.
- Provided feedback on customer preferences and trends to support marketing strategies and product development.
- Trained new staff on brand values, customer engagement techniques, and operational procedures.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
Server
Soaky Mountain Waterpark
05.2025 - 08.2025
- Supported training of new staff on service protocols and restaurant policies
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Seymour Highschool
Seymour, TN05-2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
Timeline
Server
Hatfield and Mccoy Dinner Fued
08.2025 - Current
Server
Soaky Mountain Waterpark
05.2025 - 08.2025
Brand Ambassador
American Eagle Outfiters
08.2023 - 12.2025
High School Diploma -
Seymour Highschool