Summary
Overview
Work History
Education
Skills
Accomplishments
Interests
Timeline
Hi, I’m

Destin Alford

Restaurant Waiter
Deltona,FL
Destin Alford

Summary

Enthusiastic and reliable Restaurant Waiter takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, connecting with guests, and maintaining order accuracy. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

2
years of professional experience

Work History

Keke’s Breakfast Cafe
Deltona, Florida

Server
06.2022 - Current

Job overview

  • Bussed and reset tables to keep dining room and work areas clean.
  • Upsold high-profit items such as juices and high-cost entrees.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Served food and beverages promptly with focused attention to customer needs.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Food and beverage sales consistently 10-20% higher than employees in same position.
  • Average tip percentage of 20-22%

Boston Coffee House
Deltona, Florida

Server Shift Leader
03.2021 - 06.2022

Job overview

  • Kept register accurate through correct billing and payment processing
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Used POS system to accurately enter orders
  • created a detailed list of current supplies and necessities meticulously to ensure that customers will have availability to the full restaurant menu
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.

Education

University High School
Orange City, FL

Highschool Diploma
08.2018 - 05.2022

University Overview

  • Awarded Cum Laude
  • GPA Achieved: 3.7

Skills

    Food sales and promotion

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Accomplishments

Accomplishments
  • Supervised team of 5+ staff members at a time.

Interests

Reading: high attention to punctuality and grammar

Art: Creative perspective allows for quick outside the box thinking

Timeline

Server
Keke’s Breakfast Cafe
06.2022 - Current
Server Shift Leader
Boston Coffee House
03.2021 - 06.2022
University High School
Highschool Diploma
08.2018 - 05.2022

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Destin AlfordRestaurant Waiter