Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destinee Battles

Steele,AL

Summary

Banking professional with comprehensive expertise in financial services and client management. Proven ability to enhance customer experiences and streamline banking operations. Focused on collaborative team efforts and adaptive to dynamic work environments. Strong skills in account management and customer service.

Overview

13
13
years of professional experience

Work History

Sales Associate

Aéropostale
2013.08 - 2013.12
  • Delivered consistent customer service in a fast-paced retail environment
  • Accurately processed point-of-sale transactions and cash handling
  • Assisted in maintaining store appearance and product displays.

Universal Banker & Vault Custodian

Truist Bank
2020.03 - Current
  • Process customer financial transactions with accuracy and attention to detail
  • Open and maintain customer accounts while ensuring regulatory compliance
  • Assist clients with digital and mobile banking tools
  • Educate customers on banking products and identify referral opportunities
  • Maintain vault security, conduct inspections, and document all vault activity

Store Management

Dollar General
2014.02 - 2020.03
  • Managed daily store operations including scheduling, inventory oversight, and customer service
  • Supervised employees and supported hiring and training efforts
  • Handled cash management, deposits, and basic financial reporting
  • Ensured compliance with company policies and operational procedures

Education

High School Diploma -

Ashville High School
2013-05

Certificate - Surgical Technology

Gadsden State Community College
Gadsden, AL
2016-05

Skills

  • Customer Service
  • Professional Communication
  • Financial Transactions
  • Cash Management
  • Data Entry
  • Record Accuracy
  • Microsoft 365
  • Spreadsheet Creation
  • Email Communication
  • Digital Communication
  • Point of Sale Systems
  • Scheduling
  • Organization
  • Time Management

Timeline

Universal Banker & Vault Custodian

Truist Bank
2020.03 - Current

Store Management

Dollar General
2014.02 - 2020.03

Sales Associate

Aéropostale
2013.08 - 2013.12

High School Diploma -

Ashville High School

Certificate - Surgical Technology

Gadsden State Community College