Destinee Hood
Summary
Friendly and efficient professional with advanced computer skills and the ability to learn new systems quickly. Over 5+ years of customer service, data/ file management and clerical duties. Self starter with excellent multitasking abilities and attention to detail.
Overview
4
4
years of professional experience
Work History
Texas Works Advisor I
State Of Texas Health And Human Service Commission
04.2024 - Current
- Collected data and determined eligibility for medicaid, food assistance, and emergency services programs.
- Responded to electronic correspondence and made entries into automated computer systems.
- Used policy and procedure to determine eligibility for government funded programs including SNAP and Medicaid assistance.
ES Clerk II
State Of Texas Health And Human Services
11.2023 - 03.2024
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing office operations
- Greeted visitors and provided customer service to recipients of cash, food stamps and medical assistance.
Pharmacy Technician
HEB Pharmacy
08.2020 - 04.2024
- Swiftly and correctly calculated dosages, dispensed medications, prepared prescription labels and filled prescriptions for approval by pharmacists.
Education
High School Diploma -
Oklahoma Connections Academy High School
Skills
- Excellent attention to detail and accuracy skills
- Proficient in Microsoft Office
- Good verbal, written,and interpersonal communication skills
- Organization and Time management
- Ability to handle confidential material in a professional manner
- Telephone etiquette
- Handle stressful situations in a professional setting
Timeline
Texas Works Advisor I
State Of Texas Health And Human Service Commission
04.2024 - Current
ES Clerk II
State Of Texas Health And Human Services
11.2023 - 03.2024
Pharmacy Technician
HEB Pharmacy
08.2020 - 04.2024
High School Diploma -
Oklahoma Connections Academy High School