Destinee Jones
White Plains,NY
Summary
Administrative professional prepared to drive operational efficiencies and organizational success. Known for improving office workflows and managing executive support functions effectively. Dependable team player who adapts to changing needs and consistently delivers results. Proficient in scheduling, correspondence management, and project coordination.
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Overview
13
13
years of professional experience
Work History
Account Executive
Scarborough & Tweed
06.2023 - Current
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- Built and maintained client base by providing excellent service and top-notch attention to detail
- Researched and sourced promotional products, custom apparel and promotional items
- Maintained excellent relationships with vendors
- Placed POs, creates sales orders, creates item numbers, and understands inventory system
- Developed presentations in Microsoft PowerPoint that demonstrate creativity and a good sense of visual design
Manager
L.A. York
05.2022 - 04.2023
- Utilized, updated, and maintained Shopify platform
- Maintained Calendars, Excel Sheets, and Meeting Coordination
- Researched and forecasted fashion trends to purchase the best items from vendors to resell, rebrand, and market
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Managed and motivated employees to be productive and engaged in work.
- Photographed and edited for company website and promotion
- Created prices based on a75-100% markup for high profits
- Accomplished multiple tasks within established timeframes.
- Packaged & Shipped client orders
- Attended Fashion events and pop-up shops to sell and promote the business
Team Lead & Brand Ambassador / Temp Assignment
Sales Focus Inc.
05.2022 - 06.2022
- Guided the implementation of strategies designed to help the team achieve sales goals
- Assigned territories and schedules to team members based on their unique individual skills
- Nurtured and developed client relations
- Trained new team members by relaying information on company procedures and safety requirements.
- Led team to achieve project milestones on time and within budget.
- Improved team productivity by fostering an environment of open communication and collaboration.
Remote Stylist
Bombfell
12.2016 - 09.2020
- Enhanced client satisfaction, providing personalized styling consultations and fashion advice
- Assisted clients in selecting appropriate styles to meet individual preferences and occasions
- Styled and accommodated fit preferences, measurements, needs and wants to determine suitable options for client assessment
- Provided creative styling advice based on selected items for client’s individual preferences
- Built and maintained client relationships by remaining genuine and friendly while providing helpful and honest styling tips
- Responded to client’s feedback and inquiries with respect and procession
- Communicated with team members via Slack, Zoom, and Teams
Sales Associate/Designer Specialist for Handbags
Nordstrom
06.2012 - 08.2015
- Assisted customers to find desired products, enhancing shopping experience
- Improved sales performance with attentive customer service and product knowledge
- Merchandise sales floor according to current trends and fashion
- Recommended, selected, and assisted clientele with locating and obtaining merchandise based on their fashion needs and desires
- As a Designer Specialist processed designer handbag business through sharing knowledge of specific products
- Built and maintained customer relations and accepted feedback
- Maintained and exceeded corporate trade percentages
- Updated team Sales goals based on previous trends
- Prepared and provided Upper Management with sell-through reports
Education
BA - Business Administration
Berkeley College
White Plains, NY03.2012
Skills
- Business Management
- Client relationship building
- Data Entry
- Customer Service
- Writing
- Editing
- Problem Solving
- Design
- Merchandising
- Cash Management
- Leadership Skills
- Microsoft Office
- Sales Force
- Account management
- Relationship building and management
- Pipeline management
LANGUAGES
English
Timeline
Account Executive
Scarborough & Tweed
06.2023 - Current
Manager
L.A. York
05.2022 - 04.2023
Team Lead & Brand Ambassador / Temp Assignment
Sales Focus Inc.
05.2022 - 06.2022
Remote Stylist
Bombfell
12.2016 - 09.2020
Sales Associate/Designer Specialist for Handbags
Nordstrom
06.2012 - 08.2015
BA - Business Administration
Berkeley College
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