Destinee Knott
Cleburne
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
General Manager
Schlotzsky's Deli
12.2022 - Current
- Created reports on sales trends, inventory levels, and financial data.
- Coordinated with other departments to ensure smooth flow of operations.
- Created and managed budgets for travel, training, and team-building activities.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Kitchen Staff Member
Taco Bell
12.2022 - 04.2024
- Followed health and safety guidelines for food preparation and service.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Prepared meats, vegetables or desserts according to orders or instructions.
- Trained new kitchen hands in basic tasks, safety protocols, and kitchen standards.
Custodian
Southwestern Adventist University
06.2020 - 12.2022
- Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
- Inspecting buildings for safety hazards or damages that need to be addressed; reporting any issues to management immediately.
- Followed company uniform, performance and security policies with every job.
Education
Bachelor of Science -
Southwestern Adventist University
Keene, TX12-2024
Skills
- Staff supervision
- Time management
- Workplace safety compliance
- Strategic thinking
- Customer service
- Conflict resolution
- Verbal and written communication
- Decision-making
Timeline
General Manager
Schlotzsky's Deli
12.2022 - Current
Kitchen Staff Member
Taco Bell
12.2022 - 04.2024
Custodian
Southwestern Adventist University
06.2020 - 12.2022
Bachelor of Science -
Southwestern Adventist University
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