Destinee Patterson
Dumfries,VA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions. Ready to help team achieve company goals.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
The Cheesecake Factory
05.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
To-Go Specialist, Hostess
Cracker Barrel Restaurant
03.2023 - 05.2023
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Ensured order accuracy, meticulously reviewing each item before handing off to the customer.
- Enhanced customer satisfaction by providing efficient and accurate order processing.
Education
Associate of Science - Engineering (Pre-Engineering)
Northern Virginia Community College
Woodbridge, VA05.2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Conflict Resolution
- Handling Complaints
- Reservation handling
- Supply Restocking
- Reading Comprehension
- Phone Etiquette
Timeline
Restaurant Hostess
The Cheesecake Factory
05.2023 - Current
To-Go Specialist, Hostess
Cracker Barrel Restaurant
03.2023 - 05.2023
Associate of Science - Engineering (Pre-Engineering)
Northern Virginia Community College
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