Destinee Peppers-Jeridore
North Charleston,SC
Summary
Experience includes fast-paced assembly line work. Proven skills in managing parts, running machines and performing quality inspections. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
6
6
years of professional experience
Work History
Customer Service Representative
Xanterra Travel Collection
03.2023 - Current
- Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Demonstrated excellent multitasking abilities by simultaneously handling multiple tasks such as navigating systems, taking notes on calls, and answering inquiries from clients.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Up-fit Installer Team Leader
Spartan Motors Inc.
08.2019 - 05.2023
- Assembled components with minimal supervision, exceeding expected project milestones
- Conducted quality assurance inspections on finished components and identified issues
- Trained new employees in assembly skills to improve team production levels
- 5S during and after every shift.
- Expedited loading and unloading processes by skillfully operating pallet jacks and other machinery.
Assembly Line Worker/Forklift Operator
MAU Workforce
11.2018 - 08.2019
- Met daily production quotas by working effectively within a fast-paced assembly line environment.
- Collaborated with team members to maximize productivity and ensure seamless workflow on the assembly line.
- Reduced product defects by maintaining a clean work environment and adhering to strict quality control standards.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Education
Fort Dorchester High School
North Charleston, SCNorth Charleston, SC
North Charleston, SC
Skills
- Critical Thinking
- Forklift
- Operating System Expertise
- Internet of Things Understanding
- Quality Control
- Warehouse Safety
- Team Player
- 5S
- Driven
- Online Teaching
- Product Assembly
Timeline
Customer Service Representative
Xanterra Travel Collection
03.2023 - Current
Up-fit Installer Team Leader
Spartan Motors Inc.
08.2019 - 05.2023
Assembly Line Worker/Forklift Operator
MAU Workforce
11.2018 - 08.2019
Fort Dorchester High School
Similar Profiles
Leo CedarLeo Cedar
Line Cook at Xanterra Travel CollectionLine Cook at Xanterra Travel Collection
ERIN MILLERERIN MILLER
Recruitment Marketing Specialist at Xanterra Travel CollectionRecruitment Marketing Specialist at Xanterra Travel Collection
Anna DingmanAnna Dingman
Sustainability & Environmental Program Manager at Xanterra Travel Collection – Mount Rushmore National Memorial & Rocky Mountain National ParkSustainability & Environmental Program Manager at Xanterra Travel Collection – Mount Rushmore National Memorial & Rocky Mountain National Park
Eric BastingEric Basting
Bartender at Xanterra Travel CollectionBartender at Xanterra Travel Collection
Tyeshia WatfordTyeshia Watford
Preventative Healthcare Advisor at Life Line ScreeningPreventative Healthcare Advisor at Life Line Screening