Destinee Rodriguez
Lodi,CA
Summary
Dedicated and detail-oriented Health Information Technician with a passion for accuracy and efficiency in managing medical data. Possesses a solid foundation in health information systems, medical coding, electronic health records management, and medical terminology. Strong aptitude for learning and adapting to new technologies and industry trends. Committed to maintaining patient privacy and confidentiality while ensuring the seamless flow of information to support high-quality patient care. Eager to contribute to a healthcare team with excellent organizational skills and a drive to enhance the overall efficiency of health information management processes.
Overview
9
9
years of professional experience
Work History
Beer Vendor/Office Clerk
Lodi Beer And Wine Show
09.2021 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Addressed each customers' needs and wants to recommend suitable product options.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked to meet customer needs.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Obtained cash bank and stocked service bar to prepare for operation.
Front Desk Receptionist/Billing Specialist
Woodlake Cleaners LLC
04.2018 - 09.2020
- Answered customer telephone calls promptly and appropriately handled needs.
- Maintained clean and organized front desk areas to uphold polished company image.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
Cashier/Lead Home Department
Marshalls Department Store
05.2017 - 06.2018
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Maintained stock to meet expected customer demand.
- Processed both cash and card purchases and returns.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Maintained clean sales floor and straightened and faced merchandise.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Cashier/Food Service Supervisor
SUBWAY®Restaurants
03.2016 - 06.2018
- Operated cash register to record transactions accurately and efficiently.
- Used POS system to enter orders, process payments and issue receipts.
- Performed cash, card and check transactions to complete customer purchases.
- Worked with floor team and managers to meet wide range of customer needs.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Receptionist
Supercuts
06.2015 - 11.2016
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
Education
Bachelor of Science - Health Information Technology/Management
DeVry University
Downers Grove, IL06.2024
Associate of Science - Health Information Technology/Management
DeVry University
Downers Grove, IL12.2022
High School Diploma -
Lodi High School
Lodi, CA05.2014
Skills
- Microsoft Office
- Posting Charges
- Cash Handling
- Electronic Medical Records Management
- Qualitative Analysis
- Medical Terminology
- Payment Collection
- Patient Health Information Access
- Software Applications
- Patient Admission
- Health Records Review
- Protected Health Information
- Telephone Reception
Timeline
Beer Vendor/Office Clerk
Lodi Beer And Wine Show
09.2021 - Current
Front Desk Receptionist/Billing Specialist
Woodlake Cleaners LLC
04.2018 - 09.2020
Cashier/Lead Home Department
Marshalls Department Store
05.2017 - 06.2018
Cashier/Food Service Supervisor
SUBWAY®Restaurants
03.2016 - 06.2018
Receptionist
Supercuts
06.2015 - 11.2016
Bachelor of Science - Health Information Technology/Management
DeVry University
Associate of Science - Health Information Technology/Management
DeVry University
High School Diploma -
Lodi High School