Results-driven leader with strong relationship-building skills in retail sales. Experienced in employee motivation and operational oversight, dedicated to fostering a positive team culture while ensuring exceptional customer service.
Overview
5
5
years of professional experience
Work History
Sales Associate Supervisor
Tagz Sportz Box
Atlanta, GA
02.2021 - 06.2026
Implemented training programs for new hires, fostering team development and performance improvement.
Mentored sales associates to enhance product knowledge and customer engagement techniques.
Oversaw daily operations to ensure efficient workflow and adherence to company policies.
Analyzed sales data to identify trends, optimizing inventory management and merchandising strategies.
Assisted in the creation of visually appealing product displays that showcased merchandise effectively, driving increased sales interest from customers.
Enhanced customer satisfaction through attentive service, product knowledge, and prompt issue resolution.
Conducted regular inventory audits to maintain accurate stock levels and minimize shrinkage due to theft or damage.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Mentored new sales associates to contribute to store's positive culture.
Burger King Crew Member
Burger King
Lawrenceville, GA
06.2024 - 05.2026
Delivered exceptional customer service in fast-paced environment.
Operated kitchen equipment efficiently to prepare food items.
Maintained cleanliness and organization of workstations throughout shifts.
Assisted team members in training new crew members on procedures.
Processed customer orders accurately using point-of-sale system.
Collaborated with colleagues to streamline workflow during peak hours.
Resolved customer complaints promptly to enhance satisfaction levels.
Kept kitchen, counter and dining areas cleaned and sanitized.
Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
Kept drawer balanced by accurately processing cash, credit and debit payments.
Replenished serving stations with fresh food and cleaned up spills.