Summary
Overview
Work History
Education
Skills
Timeline
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DESTINEY MCDANIEL

DESTINEY MCDANIEL

Dothan,AL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

13
13
years of professional experience

Work History

Enrollment Specialist

Sutherland Global
10.2023 - Current
  • Completed data entry tasks with accuracy and efficiency.
  • Identified data entry errors and reported to necessary departments.
  • Conducted audits of existing data entry processes.
  • Kept optimal quality levels to prevent critical errors and support team performance targets.
  • Created spreadsheets for more efficient recordkeeping.

Assistant Manager

Dairy Queen
04.2014 - 10.2023
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.

Patient Service Representative

Flowers Hospital
03.2015 - 09.2017
  • Served as a reliable source of information for patients regarding appointment scheduling, insurance coverage inquiries, and general office policies.
  • Actively participated in team meetings focused on improving workflows and enhancing overall practice performance.
  • Reduced no-show rates through consistent appointment reminder calls, leading to improved clinic productivity.
  • Took copayments and compiled daily financial records.

Cashier

Kmart
05.2012 - 04.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

Northview
Dothan, AL

Skills

  • Leadership
  • Creativity
  • Ability to learn and retain knowledge
  • Strong oral and written communication skills
  • Teamwork
  • Attention to detail
  • Microsoft office
  • Problem solving
  • Managing multiple priorities

Timeline

Enrollment Specialist

Sutherland Global
10.2023 - Current

Patient Service Representative

Flowers Hospital
03.2015 - 09.2017

Assistant Manager

Dairy Queen
04.2014 - 10.2023

Cashier

Kmart
05.2012 - 04.2014

High School Diploma -

Northview

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DESTINEY MCDANIEL