Destinie Orso
Mobile,AL
Summary
Certified Pharmacy Technician with extensive experience at Walmart and Rite-Aid Pharmacy, recognized for optimizing pharmacy operations and improving customer satisfaction. Proven ability to enhance medication management through effective problem-solving and organizational skills. As an educator at Fortis College, successfully engaged students and fostered a deep understanding of pharmaceutical practices. Committed to ongoing professional development to maintain expertise in the evolving pharmacy landscape.
Overview
12
12
years of professional experience
Work History
Certified Pharmacy Technician
Walmart
Mobile, AL
09.2017 - Current
- Worked with insurance companies to process claims, resolve problems and obtain payments.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Maintained pharmacological practices by checking drug inventory, stocking medications and monitoring supplies.
- Verified accuracy of patient information on prescription orders.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Participated in continuing education and training to stay current with pharmacy practices and technology.
- Assisted customers by answering questions, locating items or referring to pharmacist for medication information.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
Teacher
Fortis College
Mobile, AL
10.2023 - 01.2025
- Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
- Identified and documented learning achievements by reporting outcomes, performance information and program adjustments used to boost comprehension.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Collaborated with colleagues to plan lessons that integrate various subject areas into a cohesive unit of study.
- Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
Certified Pharmacy Technician
Rite-Aid Pharmacy
Tuscaloosa, AL
11.2012 - 09.2017
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Resolved customer complaints regarding product quality or quantity issues.
- Participated in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
- Collaborated with healthcare providers to clarify prescription orders and resolve medication discrepancies.
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Education
Associate of Science -
The University of Alabama
Tuscaloosa, ALAssociate of Science -
Bishop State Community College
Mobile, ALSkills
- Pharmacy operations
- Problem-solving skills
- HIPAA
- Time management
- Multitasking and organization
- Record keeping
References
References available upon request.
Timeline
Teacher
Fortis College
10.2023 - 01.2025
Certified Pharmacy Technician
Walmart
09.2017 - Current
Certified Pharmacy Technician
Rite-Aid Pharmacy
11.2012 - 09.2017
Associate of Science -
The University of Alabama
Associate of Science -
Bishop State Community College
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