Summary
Overview
Work History
Education
Skills
Timeline
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Destiny Aybar

Albany,NY

Summary

Adept in mixology and hospitality, I elevated the customer experience at The Standard Restaurant & Lounge, enhancing repeat business through exceptional service and beverage expertise. Skilled in dining room management and a team player, I consistently resolved challenges, boosting satisfaction and sales.

Overview

9
9
years of professional experience

Work History

Bartender/Server

The Standard Restaurant & Lounge
Albany, NY
06.2018 - 01.2025
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Performed opening and closing duties including restocking supplies.
  • Processed payments accurately and efficiently with POS system.
  • Made friendly conversation with customers to provide enjoyable bar experience.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Greeted frequent visitors by name and explained new promotions.
  • Greeted guests with friendliness and professionalism.
  • Resolved customer complaints in a professional manner.
  • Effectively multitasked within fast-paced environment.

Server

Red Robin
Latham, NY
04.2016 - 01.2018
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Explained menu items, describing ingredients and cooking methods upon request.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Delivered food orders promptly and courteously.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Stayed informed about daily specials, new menu items, promotions.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Education

Bachelor of Arts - Psychology And Criminal Justice

SUNY College At Oswego
Oswego, NY
05-2019

Skills

  • Mixology
  • Bar restocking
  • Health codes compliance
  • Safe service compliance
  • Basic accounting
  • Beverage preparation
  • Hospitality and accommodation
  • Service-oriented mindset
  • Team player attitude
  • Sales expertise
  • Point of sale systems
  • Complex Problem-solving
  • Dining room management

Timeline

Bartender/Server

The Standard Restaurant & Lounge
06.2018 - 01.2025

Server

Red Robin
04.2016 - 01.2018

Bachelor of Arts - Psychology And Criminal Justice

SUNY College At Oswego
Destiny Aybar