Summary
Overview
Work History
Education
Skills
Timeline
Generic

Destiny Billups

Troy,AL

Summary

Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

8
8
years of professional experience

Work History

Phlebotomist

Flower’s Hospital
07.2024 - Current
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.

Personal Shopper

Walmart
10.2022 - 07.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.

Medical Assistant Student

Southern Health Associates
01.2024 - 05.2024
  • Prepared examination rooms prior to appointments, ensuring a clean and safe environment for patients.
  • Supported patients by conducting routine tests, such as blood pressure measurements and glucose checks, to monitor their health.
  • Administered injections proficiently while adhering to strict safety protocols.
  • Promoted a positive work environment through effective teamwork and clear communication among staff members.

Capper Operator

Golden Boy Foods
06.2021 - 08.2022
  • Enhanced production efficiency by maintaining and operating capping equipment accurately and consistently.
  • Managed time effectively, working diligently to meet deadlines and ensure a consistent output of high-quality products.
  • Demonstrated attention to detail in inspecting finished products, guaranteeing compliance with company quality standards.

Customer Service Representative

CGI
08.2020 - 05.2021
  • Answered constant flow of customer calls with minimal wait times.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Delivery Driver

Domino's Pizza
11.2016 - 08.2020
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.

Education

Associate of Applied Science - Medical Assisting Technology

Enterprise State Community College
Enterprise, AL

Skills

  • Vital signs monitoring
  • HIPAA Compliance
  • Clinical Documentation
  • Patient Scheduling
  • Immunization Administration
  • Medical Terminology
  • Phlebotomy
  • Certified in CPR/AED
  • Medical office administration

Timeline

Phlebotomist

Flower’s Hospital
07.2024 - Current

Medical Assistant Student

Southern Health Associates
01.2024 - 05.2024

Personal Shopper

Walmart
10.2022 - 07.2024

Capper Operator

Golden Boy Foods
06.2021 - 08.2022

Customer Service Representative

CGI
08.2020 - 05.2021

Delivery Driver

Domino's Pizza
11.2016 - 08.2020

Associate of Applied Science - Medical Assisting Technology

Enterprise State Community College
Destiny Billups