Summary
Overview
Work History
Education
Skills
Educationcertification
Certification
Timeline
Generic

Destiny Bradby

Baltimore,MD

Summary

Facilitated efficient management of high-volume phone lines, ensured accurate information verification, and provided exceptional patient assistance while maintaining organized digital records.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Administrative assistant

McLean's couch therapeutic services
Randallstown, MD
06.2021 - Current
  • Answering and transferring calls, greeting guests
  • Organizing and scheduling appointments for clients
  • Maintaining digital filing system
  • Assist with spreadsheets and managing database
  • Medical billing

Home Health Aide / Caregiver

Debra Williams
Pikesville, MD
05.2024 - 10.2024
  • Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
  • Maintained a clean and safe home environment for patients, reducing falls and accidents.
  • Assisted clients with daily living activities, enhancing their independence and quality of life.
  • Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.

cashier

Family Dollar
Baltimore, MD
05.2020 - 11.2021
  • Provide excellent customer service , greeting customers and help customers find the location of products
  • Worked flexible schedule and extra shifts to meet business needs.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Certified nursing assistant/ geriatric nursing assistant -

Caroline Center
Baltimore, MD
01.2024

HS Diploma -

National Academy Foundation
Baltimore, MD
01.2016

Skills

  • Patient confidentiality
  • Professionalism and ethics
  • Insurance verification
  • Medical terminology
  • Claims processing
  • Appointment Scheduling
  • HIPAA compliance
  • Strong empathy
  • Customer service
  • Data entry
  • Computer skills
  • Microsoft Word
  • Multiline Phone Management
  • EMR/EHR Familiarity (Willing to Train)

Educationcertification

  • Certified Nursing Assistant/Geriatric Nursing Assistant, 2024
  • CPR and BLS Certifications, 2024
  • Dementia Training, 2024
  • Caroline Center, Baltimore, MD, 2024
  • Keswick clinical site
  • HS Diploma, National Academy Foundation, 2016

Certification

Certification for Dementia Training.

CPR/BLS Training

CNA license

Timeline

Home Health Aide / Caregiver

Debra Williams
05.2024 - 10.2024

Administrative assistant

McLean's couch therapeutic services
06.2021 - Current

cashier

Family Dollar
05.2020 - 11.2021

HS Diploma -

National Academy Foundation

Certified nursing assistant/ geriatric nursing assistant -

Caroline Center