Destiny Burton
Durham,NC
Summary
Proven to excel in customer engagement and cash management, my tenure at Sky Zone Trampoline Park showcased my ability to enhance customer satisfaction and streamline transactions. Leveraging skills in POS operations and empathy, I significantly contributed to repeat business and team efficiency, mentoring staff and upholding high cleanliness standards.
Experienced with cash handling, customer service, and transaction processing in fast-paced retail settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Overview
2
2
years of professional experience
Work History
Cashier
Sky Zone Trampoline Park
06.2023 - 12.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Addressed customer needs and made product recommendations to increase sales.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Business Administration
North Carolina Central University
Durham, NC05-2028
High School Diploma -
Hillside High School
Durham, NC06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- POS system operations
- Decision making aptitude
Avid Graduate
Avid Graduate at Hillside High School
Timeline
Cashier
Sky Zone Trampoline Park
06.2023 - 12.2024
Business Administration
North Carolina Central University
High School Diploma -
Hillside High School
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